12bd Terms and Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") apply to the use of the 12bd platform (https://12bd.cam) and all related services. In these Terms, "12bd", "we", "our" or "platform" refers to the entity operating the 12bd service.

By accessing our website, creating an account or using any of our services, you are considered to have agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

2. Account Registration

To open an account at 12bd, you must provide accurate and complete information. Each person may create only one account. Creating multiple accounts is strictly prohibited and may result in account cancellation.

2.1 Registration Process

At the time of registration, you will be required to provide the following information:

• Full name (as per national identity card)
• Active mobile number
• Date of birth (for age verification)
• A strong password

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. If you notice any suspicious activity on your account, notify our support team immediately. Do not share your account details with anyone else.

3. Eligibility Requirements

To use the 12bd platform, you must meet the following requirements:

• You must be at least 21 years old (for those aged 21 and above only)
• You are using this platform voluntarily and with full mental capacity
• You do not reside in a jurisdiction where online gaming is completely prohibited
• You are using our services for personal entertainment purposes
• You are not on any gaming-related self-exclusion list

We may request additional documents at any time for age or identity verification. We reserve the right to suspend an account if documents are not provided.

4. Deposits and Withdrawals

4.1 Deposits

The following methods can be used to deposit funds at 12bd: bKash, Nagad, Rocket and Upay. The minimum deposit amount across all methods is ৳500. Deposits are generally credited to the account instantly.

4.2 Withdrawals

The same payment methods can be used for withdrawals. The minimum withdrawal amount is ৳800. Withdrawals generally take 15 minutes to 2 hours to process.

• Account verification must be completed before withdrawals
• Withdrawals can only be made to the payment method registered on the account
• Withdrawals must be made using the same method used for the deposit
• 12bd reserves the right to suspend withdrawals in cases of suspicious activity

4.3 Payment Verification

We follow a payment verification process to prevent fraud and money laundering. Additional verification may be required for large withdrawal amounts.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus up to ৳10,000 on their first deposit. The following terms apply to receive this bonus:

• Bonus wagering requirement: 15x
• The bonus can only be claimed once
• The bonus cannot be used in combination with any other promotion
• If wagering is not completed within the specified time limit, the bonus will be cancelled

5.2 General Bonus Terms

The following general terms apply to all bonuses and promotions:

• Bonuses cannot be withdrawn directly; they can only be withdrawn after wagering is completed
• Accounts will be suspended if bonus abuse or exploitation attempts are detected
• 12bd reserves the right to change or cancel any bonus offer without prior notice
• VIP members will receive cashback benefits across 5 tiers from Bronze to Diamond

6. Gameplay Rules

All games on 12bd are operated in a fair and transparent manner. Various categories of games are available on our platform, including slots, live casino, sports betting, fishing games and crash games.

6.1 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly displayed in the game interface. It will not be possible to place bets outside these limits during a game session.

6.2 Game Results

All games on our platform are operated using third-party certified Random Number Generator (RNG) technology. If a game is not completed due to a technical error, the bet amount will be refunded.

6.3 Disconnection

If the internet connection is lost during a game session, the game result is saved on the server. After reconnecting, you will see the latest state. 12bd will not be liable for any financial loss caused by disconnection.

7. Prohibited Activities

The following activities are strictly prohibited on our platform:

• Creating or operating multiple accounts
• Operating an account using another person's identity
• Abusing or manipulating the bonus system
• Exploiting any vulnerability or error in the platform
• Using hacking, malicious software or automated bots
• Money laundering or transacting illegal funds
• Colluding with other users to gain an unfair advantage
• Providing false or misleading information

Participation in any of the above prohibited activities will result in permanent account closure, and 12bd reserves the right to forfeit any funds held in the account.

8. Privacy and Data Protection

Protecting your personal information is our highest priority. We keep all your information secure using SSL encryption technology. Your information will not be shared with third parties, however information may be provided to authorities where required by legal obligation.

To learn more about our data collection, use and protection policy, please visit our Privacy Policy page.

9. Responsible Gaming

12bd is firmly committed to responsible gaming. We believe gaming is entertainment, not a source of income.

• Do not bet more than you can afford
• Do not make decisions based on emotions
• Take regular breaks and keep your gaming time limited
• Seek help if you notice signs of gaming addiction

Our platform is for those aged 21 and above only. For more information on responsible gaming, please visit our Responsible Gaming page.

10. Intellectual Property

All content on the 12bd platform — logos, designs, text, graphics, software and other materials — is the exclusive property of 12bd. Copying, distributing or modifying any part of this content without our prior written permission is prohibited.

Content from third-party game providers (Pragmatic Play, Spribe, PG Soft, JILI, etc.) is protected by their respective intellectual property laws.

11. Limitation of Liability

12bd will not be liable for the following:

• Loss caused by technical errors or server downtime
• Issues with the user's own internet connection
• Financial loss from gaming — gaming carries risk and winnings are not guaranteed
• Loss caused by the user's own negligence or mistakes
• Issues caused by third-party activities or software

12. Account Closure

12.1 At the User's Request

You may close your account at any time by contacting our support team. Please withdraw any balance remaining in the account before closing it.

12.2 At 12bd's Initiative

We reserve the right to suspend or cancel an account in the following circumstances:

• If any provision of these Terms is violated
• If the user is involved in fraudulent or deceptive activities
• If evidence of false identity or information is found
• In accordance with the instructions of legal authorities

13. Changes to Terms

12bd reserves the right to modify these Terms at any time. For significant changes, we will endeavour to notify you in advance. Continued use of the platform after updated Terms are published will be considered as your consent to the new Terms.

The latest version of the Terms will always be available on this page. The date of the last update will be noted at the top of the page.

14. Contact

If you have any questions or complaints about these terms and conditions, please contact us in the following ways:

• Email: [email protected]
• Live Chat: 24/7 Bengali support available

Our support team is available 7 days a week, 24 hours a day to serve you.